Refund Policy
📦 Shipping
FREE SHIPPING on all U.S. orders over $75—because good brew deserves a smooth delivery.
- Production Time: Most orders ship within 1-2 business days of purchase
- Delivery Time: Once shipped, allow 2–5 business days for arrival
- Tracking: You’ll get a tracking link via email as soon as your order hits the road
We package every item with care. Tees ship in tamper-resistant poly mailers, and larger orders arrive in reinforced boxes—because your brew-worthy merch should land in perfect condition.
🔄 Returns & Refunds
We stand behind our gear. If something’s off, we’ll make it right.
✅ Eligible for Refund
- Item arrives damaged, defective, or incorrect
- You contact us within 14 days of delivery
- Please send pictures of the item—we’ll review and resolve it fast
To start a claim, email support@brevitybrew.com with:
- Your order number
- A clear photo of the issue
- A brief description of the problem
⚠️ Brevity Brew honors a 14-day window to keep support clean and quality high.
🚫 Not Eligible for Refund
We do not offer refunds or exchanges for:
- Incorrect sizing (please check our sizing charts carefully)
- Color variations due to screen differences
- Buyer’s remorse or change of mind
- Carrier delays once shipped
- Claims submitted after the 14-day window
⏳ Cancellations
Orders may be canceled within 12 hours of purchase. After that, production may already be underway, and we can’t guarantee cancellation.
📬 Questions?
Still unsure? Hit up our Contact Page or email support@brevitybrew.com. We’re here to help—and we reply fast.